Description

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

The Optum Enterprise Epic Services team is building an innovative, comprehensive Epic services capability using the collective expertise of our clinical, consulting, delivery, technology and operations teams.

Solid candidates for this role will be able to demonstrate self-motivation, individual leadership and team collaboration. Most importantly, our OEES team will foster a culture of diversity and inclusion and drive innovation for our company and our clients.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Partner with the application and compliance teams to design system-level security architectures, processes, and documentation necessary to assure appropriate access to and security of the sensitive information of the organization
• Provision application security levels and user roles
• Coordinate security template and role updates following the security change control process
• Work with application and compliance teams to design system‐level access
• Create and maintains provider records
• Understand the Epic software security structures, including user profiles, roles, and security classes
• Provision access to third party applications in accordance with system policies and procedures
• Design and documents the general functional requirements and detailed technical specifications
• Ability to troubleshoot technical issues
• Provide technical consultation including configuration
• Review, analyze, and evaluate systems needs to develop recommendations for customers
• Develop, support and maintain all required system design and build documents and other system documentation
• Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required
• Adhere to organization standards for system configuration and change control
• Develop solid relationships with end user communities, customers and business partners
• Attend, participate in, and contribute to meetings throughout the facility
• Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Epic certification in Security
• 4+ years Epic application experience including Epic project experience
• Proficiency with MS Excel, Visio, PowerPoint and SharePoint

Preferred Qualifications:

• Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges
• Additional Certification, or proficiency, in either EpicCare Ambulatory or Cadence
• Healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility or other support functions in a healthcare organization
• Subject Matter Expert (SME) in relevant applications - Active Directory
• Proven ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.